Privacy Policy
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Privacy Policy
We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Collection of Personal & Sensitive Information
We collect personal and sensitive information necessary to provide coaching services, including:
- Contact details
- Health-related information voluntarily provided by clients
- Progress photos and body metrics
- Payment information (processed securely via Stripe)
Use of Information
- Information is used to:
- Deliver services
- Monitor progress
- Communicate with clients
- Manage billing
- Improve services
Storage & Security
Data is stored securely via third-party providers including Everfit and Stripe.
We take reasonable steps to protect personal information from misuse, loss, or unauthorised access.
Disclosure
We do not sell personal information.
Information may be disclosed to trusted providers for service delivery or where required by law.
Access & Complaints
Clients may request access or correction of personal information by contacting: thedifferencecoaching@outlook.com
Privacy complaints will be addressed within a reasonable timeframe.